Welcome to our electronic website! We are well aware of the importance of personal information to you, and your trust is very important to us. We will strictly comply with legal and regulatory requirements and take corresponding security protection measures, committed to protecting the security and controllability of your personal information. According to relevant laws on personal information protection, Vioielec website (hereinafter referred to as "we" or "this website") has formulated the "Vioielec Privacy Policy" (hereinafter referred to as "this policy" or "this privacy policy") to help you fully understand how we collect, use, share, store, and protect your personal information during your use of our products and services, as well as how you can manage your personal information, so that you can make appropriate choices better.

Before you start using our products and services, please carefully read and understand this policy to ensure that you fully understand and agree before starting to use. We will try our best to explain the professional vocabulary involved in this policy in concise and popular terms for your understanding. If you have any questions, opinions or suggestions regarding the content of this policy, you can contact us through the contact information displayed on the website.

You agree to this privacy policy, which means that you have understood the functions we provide and the necessary personal information required for the operation of the functions, and have given corresponding collection and use authorization. However, it does not mean that you have separately agreed to enable additional functions, process non essential personal information, and process sensitive personal information. We will seek your consent separately based on your actual usage situation.

This policy applies to the various products and services provided to you by Vioielec Electronic Network through its website. If we and our affiliated companies use products or services from Vioielec Electronic Network (such as logging in with an Vioielec Electronic Network account), but do not have an independent privacy policy, this policy also applies to that part of the products or services. If we and our affiliated companies have separate privacy policies for the products or services they provide to you, the corresponding privacy policies shall apply to the corresponding products or services.

'Affiliated company' refers to the enterprise entity displayed on the website. 'Control' refers to the ability to directly or indirectly influence the management of the company in question, whether through ownership, voting shares, contracts, or other means recognized by the court.

Personal information refers to various information related to identified or identifiable natural persons recorded electronically or in other ways, excluding anonymized information. Sensitive personal information refers to personal information that, once leaked or illegally used, can easily lead to the infringement of a natural person's personal dignity or endanger their personal and property safety, including various information provided for registering an account and payment.

2.1 In order to provide you with the basic functions of our products and/or services, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our products and/or services normally;

2.2 In order to provide you with additional features of our products and/or services, you may choose to individually agree or disagree with the information we collect and use. If you refuse to provide it, you will not be able to use the relevant additional functions normally or achieve the intended functional effects, which will not affect your use of our basic functions.

We would like to remind you that we are committed to creating a diverse range of products and services to meet your needs. Due to the wide variety of products and services we provide to you, and the differences in the specific product/service scope chosen by different users, the basic/additional functions and corresponding types and scope of personal information collected and used may vary. Please refer to the specific product/service functions.

We provide services to you based on our website account. In order to create an account on this website, you need to provide us with at least your email address, phone number, intended username, and password. If you refuse to provide the above information, you will not be able to register for an account on this website and can only use browsing services. You can choose to fill in your company name, company address and other requirements, but your refusal to provide the above information will not affect the basic functions of your normal use of the website.

If you apply to become a paying user, you will need to provide the following additional information to complete the information: address, city, postal code, country, region, bank card number, bank card security code, bank card validity period. If you refuse to provide the above information, you will not be able to purchase products on this website.

2.4.1 Before providing this service, we will separately seek your consent via email. You may refuse our request without affecting your use of our other features or services. We will only inquire with you once via email. If you refuse, we will not send another email to ask if you have authorized us. If you would like to grant the relevant permissions, you can contact us via email;

2.4.2 In order to display product or service information to you, we will collect and use your user device, operating system, browser version, browser identifier, login IP address, browsing and search history when accessing or using this website. Based on platform operations, we may send you commercial short messages and emails during major events. We will also use sorting and selection algorithms to generate relevant popular product displays based on statistical analysis of the hotspots, trends, and tendencies of users browsing and searching for products or services on our website, and recommend them to you.

You can use the personal account we provide to post information such as comments in the product review section that you like. Please note that the information you publicly release may involve personal information or even sensitive personal information of yourself or others. Please consider more carefully whether to share or even publicly share relevant information when using our services. If the information you publicly release involves personal information of others, you need to obtain their consent before publishing.

2.6.1 When you contact us or apply for transaction dispute resolution, in order to ensure the security of your account and system, we require you to provide necessary personal information to verify your membership status;

2.6.2 In order to facilitate contact with you, assist you in resolving issues as soon as possible, or record the solutions and results of related issues, we may save your communication with us, email content, SMS records, call records, and related content (including account information, order information, other information you provide to prove relevant facts, or contact information you leave behind). If you have any inquiries, complaints or suggestions regarding specific orders, we will verify them using your account information and order information;

2.6.3 In order to provide reasonable services and improve service quality, we may also use your other information, including the relevant information you provide when contacting customer service, to verify customer service quality and resolve the issues you have raised as soon as possible.

The payment function of this website provides services to you. When you use the payment function, we collect or verify your bank card (including savings card, credit card) and other necessary payment information through the page to confirm that your payment instructions have been completed. Please refer to section 2.2 for details.

2.8.1 In order to fulfill our legal obligations to ensure the security of e-commerce transactions, improve the security of your use of our services, protect the personal and property safety of you or other users or the public from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion risks, and more accurately identify violations of laws and regulations or website related agreements and rules, we embed a security SDK in this website to collect your device information, service log information, and may use or integrate your membership information, transaction information, device information, service log information, as well as information we have obtained your authorization or shared in accordance with the law, to comprehensively judge your account and transaction risks, verify your identity, detect and prevent security incidents, and take necessary records and measures in accordance with the law. Audit, analysis Disposal measures;

2.8.2 After registering on our website, if you search for certain product information or click on a website, your information may be disclosed to third parties; The functions and services of third-party SDKs are constantly updated and developed. Please refer to the introduction of personal information collection and use published by the third party. If you use such services or features provided by third parties on this website, you agree that they will directly collect and process your information. The aforementioned third-party SDKs or other similar websites that collect and process information comply with their own privacy policies and are not applicable to this policy;

2.8.3 We use third-party service providers to provide us with products, services, or features (such as sending emails, shipping products, etc.), and we will require these service providers to agree to and comply with the confidentiality terms of your identifiable personal information, and not to use your information for other purposes.

2.9.1 Cookies and similar device information identification technology are widely used in the Internet. When you use our services, we may use relevant technologies to send one or more cookies or anonymous identifiers (hereinafter referred to as "cookies") to your device to collect, identify, and store information about your access to and use of this product. We promise not to use cookies for any purposes other than those described in this privacy policy. We use cookies mainly to ensure the security and efficient operation of our products and services. They allow us to confirm the security status of your account and transactions, investigate related abnormal situations such as crashes and delays, and help you avoid the steps and processes of repeatedly filling out forms and entering search content;

2.9.2 Most browsers provide users with the function of clearing browser cache data. You can perform corresponding data clearing operations, or modify the acceptance level of cookies or refuse our cookies. If you need detailed information on how to change browser settings, please refer to the relevant settings page of the browser you are using;

2.9.3 You understand and acknowledge that some of our products/services can only be achieved through the use of cookies or similar technologies. If you refuse to use or delete them, you may not be able to use our related products and/or services normally or obtain the best service experience through our products and/or services. At the same time, it may also have a certain impact on your information protection and account security.

2.10.3 Under the premise of strict de identification through secure encryption technology and inability to re identify specific individuals, we may use the collected data for machine learning, algorithm model training, or other data analysis and mining processing to better safeguard our product experience and assist in business decision analysis.

We guarantee that any information provided by registered users of this website to this website will not be sold, traded, or shared with any third party, including advertisers, organizations, and other users, without explicit consent, except for the following circumstances:

3.1.3 Necessary sharing for fulfilling legal obligations: We may share your personal information in accordance with laws and regulations, litigation, dispute resolution, or as required by administrative and judicial authorities, as well as other legal obligations.

3.1.3 Sharing with affiliated companies: In order to facilitate our joint provision of certain services to you with affiliated companies, based on our website account, we provide you with products and services, recommend information that you may be interested in, identify member account anomalies, and protect the personal and property safety of affiliated companies or other users or the public from infringement, your personal information may be shared with our affiliated companies and/or their designated service providers. We will only share necessary personal information and are bound by the purposes stated in this policy. If we share your sensitive personal information or if our affiliated companies change the purpose of using and processing your personal information, we will seek your authorization and consent again.

3.4 During major events, we may send you commercial short messages and emails. For this purpose, we will share your "email address, phone number" information with a third-party operator with the corresponding qualifications entrusted. However, please note that separate "email address, phone number" information cannot identify your identity.

3.2.2 If we need to transfer personal information due to merger, division, dissolution, or bankruptcy, we will inform you of the recipient's name or contact information. The recipient will continue to fulfill this policy and other legal obligations. If the recipient changes the original processing purpose or method, they will obtain your consent again.

3.3.2 In cases where it is necessary to provide your personal information in accordance with laws, regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information based on the required types and disclosure methods. Subject to compliance with laws and regulations, when we receive a request for disclosure of the aforementioned information, we will require the issuance of corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that the information requested from us should be kept as transparent as possible within the limits permitted by law. We have carefully reviewed all requests to ensure that they have legal basis and are limited to data obtained by law enforcement agencies for specific investigation purposes and with legitimate rights. Subject to legal regulations, all documents we disclose are protected by encryption keys.

4.1.1 Log in to this website, enter the account management of this website, go to "Edit your account information" or "Change your password" or "Modify your address book entries" or "Modify your wish list" to make relevant modifications;

4.1.3 If you are unable to correct the information through the above methods, you can contact customer service by sending an email to the email address displayed on this website for consultation or modification. We will process and provide feedback within 15 working days.

You can delete some of the personal information you provide on our product and/or service pages. For other personal information that is not displayed on the platform or cannot be directly deleted, you can contact us through the contact information provided on this website to delete it.

We will reply and process within 15 working days, and we will also notify the subjects who have obtained your personal information from us as much as possible, and request them to delete it in a timely manner (unless otherwise stipulated by laws and regulations, or these subjects have independently obtained your authorization).

When you or we assist you in deleting relevant information, due to applicable laws and security technology limitations, we may not be able to immediately delete the corresponding information from the backup system. We will securely store your personal information and restrict any further processing of it until the backup can be cleared or anonymized.

4.3.1 Contact our customer service personnel via email to determine whether your comment in the comment section fully discloses your personal information to the public. Please note that we may not be able to respond to your request to change the scope of authorization for certain types of personal information, such as information necessary to implement the basic functions of this website or information necessary for us to fulfill our obligations under laws and regulations. After you withdraw your authorization, we will no longer process the corresponding personal information. But your decision to revoke authorization will not affect the personal information processing we have previously carried out based on your authorization.

4.3.2 Contact our customer service personnel via email to cancel your account, and we will reply and process within 15 working days after receiving your feedback and verifying your identity. After successful processing, we will stop providing you with products or services, and according to your request, unless otherwise stipulated by laws and regulations, we will delete or anonymize your personal information. Please note that after account cancellation, you will only have browsing permissions on this website, and other permissions and services corresponding to your account will not be available.

4.4.1 For requests made by you or potential guardians, close relatives, and other authorized parties, as well as your personal information rights under relevant laws and other applicable laws, you can contact us through the contact information displayed on this website. We will provide a response and process within 15 working days.

To ensure the security of your account and personal information, when you make the above request to us, we may first verify your identity (such as adding account verification, requesting you to provide a written request, or other reasonable means), and then process your request.

4.4.2 We may refuse requests for information that is not directly related to your identity, information that is repeatedly applied for without reasonable reasons, or requests that require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are unrealistic.

We will only store the personal information collected about you on our servers in accordance with relevant laws and regulations. Please note that we may proactively store your personal information across borders or provide personal information overseas based on the shipment of your order.

We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless there are mandatory retention requirements by law, such as relevant laws requiring the retention of product and service information, and transaction information for a period of not less than three years from the date of completion of the transaction. After exceeding the above storage period, we will delete or anonymize your personal information. If we terminate the service or operation, we will notify you at least thirty days in advance and delete or anonymize your personal information after the termination of the service or operation.

6.1 We have taken reasonable and feasible security measures that comply with industry standards to protect the personal information you provide, prevent unauthorized access, public disclosure, use, modification of data, and prevent data damage or loss. We will use various security measures within a reasonable level of security to ensure the security of information. For example, we will use encryption techniques such as SSL and anonymization to protect your personal information.

6.2 We have established specialized management systems, processes, and organizations to ensure the security of your information. Such as deploying access control mechanisms and strictly limiting the scope of personnel accessing personal information.

6.3 We will take reasonable and feasible measures to avoid collecting irrelevant personal information as much as possible. We will only store your personal information for the period necessary to achieve the purposes stated in this policy, unless an extension of the storage period is required or permitted by law.

6.4 The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities. If information is accessed, publicly disclosed, tampered with, or destroyed without authorization due to malicious attacks, destruction, or other unforeseeable circumstances, resulting in damage to your legitimate rights and interests, we should not bear corresponding legal responsibilities.

6.5 In the event of an unfortunate personal information security incident, we will inform you in accordance with legal and regulatory requirements of the basic situation and possible impact of the security incident, the measures we have taken or will take to deal with it, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will inform you of the relevant situation of the event through email, phone, SMS notification, etc. If it is difficult to inform the personal information subject one by one, we will adopt a reasonable and effective way to publish an announcement. At the same time, we will also report the handling of personal information security incidents in accordance with regulatory requirements.

7.2 If you are a child under the age of 14, ensure that you have obtained the consent of your guardian before using our services under their guidance to ensure your safety when using our services and conducting transactions.

If you are the parent or other guardian of a child, please pay attention to whether the child is using our services after obtaining your authorization and consent. If you have any questions about children's personal information, please contact our customer service department.

7.3 We will not actively collect personal information from minors directly. For the collection of personal information of minors with the consent of their guardians, we will only use, share, transfer or disclose this information as permitted by law, with the consent of the guardians, or as necessary to protect the minors.

7.4 If it is proven that a minor registered to use our products and/or services without the consent of their guardian, we will consult with the relevant guardian and try to delete the relevant personal information as soon as possible.

7.5.1 For the collected personal information of children, in addition to complying with the provisions of this privacy policy regarding user personal information, we will also adhere to the principles of legitimate necessity, informed consent, clear purpose, security protection, and lawful use, strictly follow the requirements of relevant laws and regulations for storage, use, and disclosure, and will not exceed the period necessary to achieve the purpose of collection and use. After expiration, we will delete or anonymize the personal information of children. We will designate a dedicated person to be responsible for the protection of children's personal information.

7.5.2 When you, as a guardian, choose to use the relevant services of this website for your child under guardianship, we may need to collect personal information of the child under guardianship from you for the purpose of providing you with the necessary services. If we need to collect personal information of children from you in specific services, we will obtain your authorization and consent in advance, and inform you of the purpose and purpose of the collection. If you do not provide the aforementioned information, you will not be able to enjoy the relevant services we provide. In addition, when using the comment function to share product related information, you may proactively provide us with personal information about children. Please be aware of this and choose carefully. As a guardian, you should fulfill your guardianship responsibilities correctly and protect the personal information security of children. If the child needs to register or use our products and/or services, you should guide and supervise them correctly.

7.5.3 Children or their guardians have the right to access and correct their personal information at any time, and may also request correction and deletion from us. If you have any opinions, suggestions, complaints, or reports regarding children's personal information, please contact us. We will be available to assist you at any time.

To provide you with a better product and service experience, we continuously strive to improve our products, services, and technology. When new services and business processes change, we may update our privacy policy to inform you of specific changes. But without your explicit consent, we will not restrict your rights under this policy. We will notify you of the updated content through pop ups, emails/messages, website announcements, or other appropriate means before it takes effect on this website. Please also visit our website's "Privacy Policy" regularly to stay informed of the latest privacy policies.

8.1 The business model of the product has undergone significant changes. Such as the purpose of processing personal information, the type of personal information processed, and the way in which personal information is used; In such cases, we will remind you to re read the updated rules and obtain your authorization through a pop-up window;

8.2 The subject change of privacy policy caused by business adjustments, transaction mergers and acquisitions, and the change of the original processing purpose and processing method of the new subject recipient;

We will reply and process your request within 15 working days. Please note that we may not respond to questions unrelated to this policy or your personal information rights. If you are not satisfied with our response, especially when you believe that our personal information processing has harmed your legitimate rights and interests, you can file a complaint or report to the relevant regulatory authorities. Meanwhile, you can also seek a solution by filing a lawsuit with a court with jurisdiction.